Terms & Conditions
Welcome to wowpromo online shopping (hereinafter known as the “Website“).
The Website hereinafter “www.wowpromo.com.my” or “we” or “our”) is operated by AQM Creative & Communication Sdn Bhd, is located at Lot 58546, Jalan CJ 1/1,
Kawasan Perindustrian Cheras Jaya, 43200 Balakong, Selangor Darul Ehsan, Malaysia.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
Any person who wants to access the Website to purchase goods or services that are provided (hereafter known as the “Products & Services”) must accept the Terms and Conditions herein. The Terms and Conditions are binding for each and every time the Products and Services are purchased from the Website.
We strongly urge that you read this Terms & Conditions, including accessing and reading the information contained in the other pages and Websites referred to in this document, as they may contain further Terms and Conditions that apply to you as an wowpromo purchaser. If for any reason should you not accept these Terms and Conditions or you have any questions that our Frequently Asked Questions (FAQ) cannot answer, please contact firstname.lastname@example.org or call our Customer Service Representative hotline at call (603) xxxx xxxx
We may amend this Terms & Conditions at any time by posting the amended terms and conditions on our Website. The amended terms and conditions shall automatically become effective after they are posted on our Website. Your continued use of this Website constitutes the following:
(a) acknowledgement of this Terms & Conditions and any amendments/modifications; and
(b) Terms & Conditions to abide and be bound by this Terms & Conditions, including any
amendments or revisions or modifications.
- Eligibilityto Purchase/ Buy
Our products and services offered are available only to, and may only be used by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our services are not available to children (persons under the age of 18) or to temporarily or indefinitely suspended wowpromo customers. If you are under the age of 18, you can use this service only in conjunction with, and under the supervision of your parents or guardians. If you do not qualify, please do not use our Website. Further, your wowpromo account (including feedback) may not be transferred to another party.
There is no joining fee to use wowpromo.com.
For products and services listed for sale through our Website, you have an opportunity to review and accept the prices that you will be charged. We may change our Prices for our products and services offered in the Website from time to time. However, we may choose to temporarily change our Prices and Return Policy and the handling/ delivery fees for our additional delivery charges, if any for promotional events and such changes are effective when we post a special ad-hoc or festive promotion on the Website. We may in our sole discretion change some or all of our products and services offered at any time.
In the event, we introduce new products or services, the prices for that product or service are effective at the launch of the service. Unless otherwise stated, all Prices are quoted in RM (Ringgit Malaysia), which includes courier delivery, unless otherwise stated. You are responsible for paying all the Prices shown in the Website and all applicable statutory taxes, if any via a valid Credit Card.
wowpromo may from time to time review and change on how the Public can access the Website. Such changes will be posted on the Website and shall become binding once the information is uploaded to the Website.
- wowpromo.comis Only a Virtual Venue to conduct Purchases
wowpromo.com is a retailer, although we are commonly referred to as an online retailer Website. This Website acts as a virtual venue to allow anyone to buy or purchase, at anytime, from anywhere, in a fixed price format. We have no control over the quality, safety or legality of the items advertised, the truth or accuracy of the products and services, as we are not the manufacturers of the products and services listed in the Website.
We are unable to control the information provided which is made available by the respective manufacturers of the products and services offered. By using this Website, you agree to accept such risks and wowpromo is not responsible for the acts or omissions of the manufacturers or product owners listed in the Website.
Note that all graphics displayed in our listings/ Website may reside on our servers, but we do not and cannot control the images that are provided to us by our vendors and suppliers. Information and images posted may be offensive, harmful or inaccurate, and in some cases will be mislabeled or deceptively labeled.
Whilst we try and ensure that all details, descriptions and prices, which appear on this Website are accurate, errors may occur.
- Fraud/ Cheating/Phishing/ Scam
By using this Website for a purchase transaction, you agree that wowpromo.com is:
- a venue to buy products and services,
- not responsible for any losses arising from Fraud, Cheating, Phishing or Scam from your buying transaction
We are not responsible for any losses arise from Fraud, Cheating or Scam which arise from you clicking any of the banners appearing in wowpromo.com and related Website and re-directed to any third party Website for any transaction you have done with a third party.
- Purchaser Identity Verification
To verify the accuracy of the purchaser’s information provided to us, we may employ many techniques to verify the information accuracy. However, because the purchaser verification on the Internet is difficult, wowpromo cannot and does not confirm each purchaser’s purported identity. To conduct a purchaser verification, we will request for a Malaysian Identification Card (IC) for Malaysian citizens or a valid Passport to be submitted via Email or FAX and also upon approval of the purchaser’s credit card transaction.
In the event that you have a dispute with one or more products or services you purchased on wowpromo, our officers, directors, agents, subsidiaries, joint–ventures and employees will be released from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
- Terms of Sale
By placing an order for an item or product or service in the Website, you agree to be bound by the conditions of sale included in the product or service description so long as those conditions of sale are not in violation of this Terms & Conditions or unlawful. Once, you made a purchase, you become the item’s lawful owner upon physical receipt of the item or service from wowpromo. Purchases are not retractable or be cancelled.
For special promotional/ offers and markdown prices, the prices shown in the Website are based on availability and on first-come-first-served basis.
- Buying/ PurchaseTransaction
To buy or purchase item(s) you see on the Website, you must be of a legal age (18 years old and above) to buy or purchase on the Website. You must key-in the item/product or service you wish to purchase and the your personal details (name, mailing address, email address, contact telephone number (home, office & mobile contact telephone numbers) in the shopping cart section in the Website.
All products and services sold in the Website will be based on the product or service description (product dimensions or size, model and colour must be the same for each item entered by the purchaser, at the shopping cart page).
We reserve the right to not process a purchase transaction, if we found that:
(a) Purchaser’s or Buyer‘s details and contact information is invalid, not contactable, or misleading or credit card details are invalid or fraudulent.
(b) Vendors or Suppliers – For any other reason which is against our company policies, guidelines, terms and conditions, these vendors/ suppliers will be removed from our Website, if found to:
(i) infringe any third party’s copyright, intellectual property, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
(ii) otherwise causes legally-recognised harm (such as a product that contains a defamatory statement); or
(iii) is illegal under, or sale to the purchaser/buyer would violate, any applicable law, statute, ordinance or regulation.
www.wowpromo.com reserves the right to remove any item/ product or service that it deems fit, according to its own discretion.
- Definition“Your Information” is defined as any information you provide to us in the Purchase registration process.
2. Restricted Activities
Your information you provide on the Website shall not:
(a) be false, inaccurate or misleading; (b) be fraudulent; (c) to deceive (d) violate any law, statute, ordinance or regulation (e) be defamatory (f) contain any viruses, worms, trojan horses, logic bombs, cancel bots or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (h) create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; and (i) link directly or indirectly to or include descriptions of goods or services that are prohibited under this Terms & Conditions.
- Access and Interference
The Website is updated on a real time basis and is proprietary to wowpromo.
You will not: commit or encourage a criminal offence; transmit or distribute a virus, worm, trojan, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy, reproduce, modify, create derivative works from or distribute from the Website without the prior expressed written permission of wowpromo and the appropriate third party, as applicable; (iii) interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website; or (iv) other measures we may use to prevent or restrict access to the Website.
We have a Customer Feedback handling procedure, which we will use to try to resolve complaints, disputes, comments or feedback when they first arise.
- For fast answers to commonly asked questions, check our FAQs
- To speak to our Customer Service Representative, call (03) xxxx xxxx from Mondays through Friday: 9am to 5.30pm
- Send an e-mail to email@example.com and receive a response within 48 hours
Write to: wowpromo
Attn: wowpromo Customer Service
c/o Lot 58546, Jalan CJ 1/1
Kawasan Perindustrian Cheras Jaya
43200 Balakong, Selangor Darul Ehsan
- Purchaser Privacy
- wowpromo purchasers/ customers are advised to examine the items purchased upon delivery. In case of faulty, damaged and/or defective goods, all purchasers MUST return the item/s or gift vouchers in the original packaging and courier plastic flyer (plastic bag) within 3 working days to Customer Service – wowpromo at Purchaser’s own cost.
- wowpromo gives no representation or warranty with respect to any product and/or service offered in the wowpromo Website. wowpromo gives no warranty with respect to the quality of the gifts/items/service or their suitability for any purpose. Where warranty is provided by the manufacturers, any inquiries, disputes or claims shall be forwarded directly to the manufacturers concerned.
- Gift vouchers and Shopping Vouchers are ONLY valid for use until the date specified on the gift/shopping vouchers or certificates. All unused vouchers/certificates shall, after the expiry date, be deemed null and void and will not be replaced. The use of the gift vouchers/ shopping vouchers is subject to the Terms and Conditions contained therein and are valid for use only at participating establishments.
WE, INCLUDING OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND OUR VENDORS/ SUPPLIERS PROVIDE THE www.wowpromo.com.my WEBSITE AND OUR PRODUCTS AND SERVICES “AS IS” AND ANY WARRANTY OR CONDITION, EXPRESSED OR IMPLIED OR STATUTORY. WE, OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND OUR SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT.
- Limit of Liability
IN NO EVENT SHALL WE, INCLUDING OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR OUR SUPPLIERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH OUR WEBSITE, OUR SERVICES OR THIS TERMS & CONDITIONS (HOWEVER ARISING, INCLUDING NEGLIGENCE).
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Terms & Conditions or the documents it incorporates by reference, or your violation of any law or the rights of a third party – arising from your use of this Website or your breach of the Terms of Service.
- Additional Terms
The following policies are incorporated into this Terms & Conditions by reference and provide additional terms and conditions related to specific products and services offered on the Website:
- Purchaser Policy
- Posting Policy
- General Compliance with Laws
You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Website or your purchase of items/ products or services.
- Message fromVendor, Suppliers, Partners and Sponsors
You acknowledge and agree that www.wowpromo.com may from time to time work with their vendors/partners to send you e-newsletters or promotional messages, great deals or information from our vendors, suppliers, sponsors and co-sponsors, if any. www.wowpromo.com.my will allow purchasers to unsubscribe from receiving such materials.
www.wowpromo.com and its vendors and suppliers, independent third–party vendors and contractors and agency partnership or joint-ventures or franchiser-franchisee relationship is intended or created by this Terms & Conditions.
Except as explicitly stated otherwise, any notices shall be given by e-mail to firstname.lastname@example.org or to the e-mail address you provided to www.wowpromo.com.my during the purchase registration process or such other address as the purchaser party shall specify. The notice shall be deemed to have been given 24 hours after the e-mail is sent, unless the sending party is notified that the e-mail address is invalid. Alternatively, we may give you notice by certified mail and return receipt requested to the mailing address provided to www.wowpromo.com.my during the purchase transaction made in the shopping cart page. In such case, the notice shall be deemed to have been given three (3) days after the date of mailing.
wowpromo may from time to time work with a party to offer our purchasers or customers certain products or services at our discretion. All wowpromo purchasers will be informed of such offers through email and certain information based on the purchaser’s name, email address and mobile or handphone numbers made available to us, solely for this purpose.
- Force Majeure
We shall not be liable for any delay or failure to perform our services where such delay is due to circumstances beyond our reasonable control of the parties. Such circumstances shall include but shall not be limited to strikes, work stoppages, lock-outs, damage to production plant, acts of clamity or acts of God such as lightning ,earthquakes, floods, storms, explosions, fires and any natural disaster, acts of war, terrorism, riots, sabotage, and any law, order regulation or other action of any government authority, regulatory body or agency thereof.
This Terms & Conditions shall be governed in all respects by the laws of Malaysia. As such, laws are applied to Terms & Conditions entered into and performed entirely within Malaysia and between Malaysian residents.
If any provision of this Terms & Conditions is held to be invalid or unenforceable, that provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only, and in no way define, limit, construe or describe the scope or extent of such sections. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Terms & Conditions sets forth the entire understanding and Terms & Conditions between us with respect to the subject matter hereof.